Openfire cannot handle certain characters when using fastpath webchat
To reproduce the issue you need to enter either "¸" or " ˘ " into the username field of the fastpath webchat. When you use these characters and click the "Send Message" button it will not connect to an agent.
Dubugging the source code showed that openfire server was not capable of handling there characters.
These are just two example characters that didn't work but there are many and is therefore an important fix for a multilingual product.
I have attached a patch (created in 3.6.4) which fixes the issue
You can get extra information at:
Moving unfixed 3.9.2 issues to 3.9.3 for consideration.
I am unsure how valid this is with tinder in the mix now.
Assigning to the next release in hopes of getting a code review.
Hi Chris, The attachment did not appear to come through. You can also modify this Jira ticket and set the link to the Igniterealtime forum URL where you initially discussed this.