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Improvement
add more options for "Message Archiving"
Unassigned
LG
Major
Unresolved
Dec 4, 2006
Nov 9, 2012
Bug
Wildfire Enterprise 3.2 and Fastpath Web Chat 3.2 should not be available as upgradable plugins if running WF 3.1.1
Unassigned
Kevin Williams
Critical
Unresolved
Feb 7, 2007
Apr 25, 2012
Improvement
Add support to send a disclaimer upon start of a conversation
Unassigned
Daniel Henninger
Major
Unresolved
Nov 6, 2007
Apr 21, 2011
Bug
Changing the agent timeout setting has no effect.
Unassigned
Scott Hirdes
Major
Unresolved
Nov 13, 2007
Feb 4, 2009
Bug
one on one chats created through group chat are not archived
Unassigned
Kevin Williams
Critical
Unresolved
Jul 17, 2007
Dec 16, 2008
Bug
When using Web Authentication, the user is unable to stay within the room.
Unassigned
Derek DeMoro
Major
Unresolved
Aug 16, 2007
Nov 25, 2008
Bug
Error in SQLServer update script 7
Unassigned
Nate Nate
Major
Unresolved
Aug 25, 2007
Nov 25, 2008
Bug
Check user presence when adding them to a queue.
Unassigned
Derek DeMoro
Major
Unresolved
Feb 9, 2007
Nov 25, 2008
Bug
Verify that email addresses work as nodes.
Unassigned
Derek DeMoro
Major
Unresolved
Feb 12, 2007
Nov 25, 2008
Bug
Query Builder Router Rule does not work
Unassigned
Kevin Williams
Major
Unresolved
Apr 21, 2007
Nov 25, 2008
Bug
Cannot upload new Spark Versions
Unassigned
Francisco Vives
Major
Unresolved
May 9, 2007
Nov 25, 2008
Bug
After a round robin in a particular queue, the request should fire off to the backup queue.
Unassigned
Derek DeMoro
Major
Unresolved
Aug 14, 2007
Nov 25, 2008
New Feature
Add per workgroup configuration to email event transcript.
Unassigned
Derek DeMoro
Major
Unresolved
Aug 28, 2007
Nov 25, 2008
Improvement
Bundle Webchat.war in enterprise build
Unassigned
MattM
Major
Unresolved
Feb 8, 2007
Sep 17, 2008
Improvement
Openfire Enterprise should have the ability to choose language/locale
Unassigned
Scott Hirdes
Major
Unresolved
Dec 11, 2007
Sep 17, 2008
Improvement
Several inner classes could be made static to improve performance.
Unassigned
Guus der Kinderen
Major
Unresolved
Sep 10, 2008
Sep 10, 2008
Bug
Clustering plugin has unintended fallthrough in switch/cases.
Unassigned
Guus der Kinderen
Major
Unresolved
Sep 10, 2008
Sep 10, 2008
New Feature
Limit number of connections one user can open.
Unassigned
chase caster
Major
Unresolved
Aug 2, 2008
Aug 5, 2008
Bug
Fastpath webchat offline opens popup even when set to redirect
Unassigned
Scott Hirdes
Minor
Unresolved
Dec 8, 2007
Jul 30, 2008
New Feature
display time for when search index was last built
Unassigned
Austen Rustrum
Minor
Unresolved
Apr 8, 2008
Apr 8, 2008
New Feature
Log Fastpath chat request rejections to the DB.
Unassigned
Austen Rustrum
Major
Unresolved
Apr 4, 2008
Apr 4, 2008
New Feature
add ability to tie chat transcript subject to fastpath question
Unassigned
Austen Rustrum
Major
Unresolved
Apr 2, 2008
Apr 2, 2008
Bug
Calling PresenceManager#getPresences(String string) from core thread causes clustering to fail.
Unassigned
Guus der Kinderen
Major
Unresolved
Jan 11, 2008
Mar 3, 2008
Improvement
Improve the handling of Stream Errors.
Unassigned
Armando Jagucki
Minor
Unresolved
Jan 9, 2008
Feb 15, 2008
Bug
Mispelling in fastpath : "inconvience"
Unassigned
Nate Nate
Major
Unresolved
Feb 13, 2008
Feb 13, 2008
Bug
Sparkweb index.jsp isn't published in enterprise.jar
Unassigned
chase caster
Major
Unresolved
Jan 19, 2008
Jan 23, 2008
Improvement
Make it easy to view Enterprise license in the admin console
Unassigned
Greg Greg
Major
Unresolved
Apr 17, 2007
Jan 9, 2008
Improvement
Flash browser window when agent send text if unselected
Unassigned
Nate Nate
Minor
Unresolved
Mar 1, 2007
Jan 9, 2008
Bug
No way to disable webchat fastpath email transcript functionality at end of chat session
Unassigned
Scott Hirdes
Major
Unresolved
Dec 10, 2007
Jan 9, 2008
Bug
Archive Keyword Search only works after rebooting
Unassigned
Kevin Williams
Critical
Unresolved
Dec 20, 2006
Jan 9, 2008
Bug
Users in Queues are not being removed when all agents log out.
Unassigned
Derek DeMoro
Major
Unresolved
Aug 7, 2007
Jan 9, 2008
Bug
Fastpath client sees "Monitor has left the room" message--this should be invisible
Unassigned
Kevin Williams
Major
Unresolved
Mar 12, 2007
Jan 9, 2008
Bug
Webclient should do auto-reconnect if the XMPPConnection is lost.
Unassigned
Derek DeMoro
Major
Unresolved
Aug 3, 2007
Jan 9, 2008
New Feature
Add beta and release candidate capability within Spark Manager
Unassigned
Derek DeMoro
Major
Unresolved
Feb 9, 2007
Jan 9, 2008
New Feature
Source release
Unassigned
MattM
Major
Unresolved
Jul 6, 2006
Jan 9, 2008
Bug
Source release should include webchat source
Unassigned
MattM
Major
Unresolved
Feb 8, 2007
Jan 9, 2008
Improvement
Spark Manager pages need better descriptions on usage
Unassigned
Derek DeMoro
Major
Unresolved
Jul 6, 2006
Jan 9, 2008
Bug
New version of Workgroup API is now backwards compatible with Fastpath server versions.
Unassigned
Derek DeMoro
Major
Unresolved
Feb 9, 2007
Jan 9, 2008
Bug
Cannot index archived conversations due to code trying to pull the same field from the resultset twice.
Unassigned
Kevin Williams
Major
Unresolved
May 2, 2007
Jan 9, 2008
New Feature
Add support for ad-hoc commands
Unassigned
Gaston Dombiak
Major
Unresolved
Apr 3, 2007
Jan 9, 2008
Bug
Specified key was too long; max key length is 1000 bytes error message when creating entConParticipant table
Unassigned
Kevin Williams
Critical
Unresolved
May 3, 2007
Jan 9, 2008
Improvement
Create Unit Tests For Stat Sampling and Stat Retrieving
Unassigned
Alex Wenckus
Critical
Unresolved
Jun 23, 2006
Jan 9, 2008
Bug
In Fastpath, if you reject a message and then set your status to away, the client is routed forever instead of being prompted for email
Unassigned
Kevin Williams
Major
Unresolved
Aug 7, 2007
Jan 9, 2008
Improvement
Authenticated Fastpath Web account
Unassigned
Nate Nate
Minor
Unresolved
Apr 16, 2007
Jan 9, 2008
Bug
Update Enterprise plugin with the Openfire logo instead of the Wildfire logo
Unassigned
Greg Greg
Minor
Unresolved
Apr 13, 2007
Jan 9, 2008
Bug
CSS not correct for enterprise conversation transcript viewing.
Unassigned
Derek DeMoro
Major
Unresolved
Jul 31, 2007
Jan 9, 2008
New Feature
Add a new SASL mechanism for Fastpath so that anonymous logins are not required
Unassigned
MattM
Major
Unresolved
Dec 21, 2006
Jan 9, 2008
Bug
Following links in chat conversion ends chat
Unassigned
Nate Nate
Minor
Unresolved
Mar 1, 2007
Jan 9, 2008
Improvement
Would like to see the datatype of the transcript field in the fpSession table changed from LONG to CLOB for the Oracle database
Unassigned
Scott Hirdes
Minor
Unresolved
Dec 26, 2007
Dec 26, 2007
Bug
Fastpath agent that is also Group Chat Admin accepts fastpath request but client is booted
Unassigned
Scott Hirdes
Major
Unresolved
Nov 22, 2007
Nov 22, 2007
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