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Improvement
add more options for "Message Archiving"
MattM
LG
Major
Dec 4, 2006
Bug
Wildfire Enterprise 3.2 and Fastpath Web Chat 3.2 should not be available as upgradable plugins if running WF 3.1.1
MattM
Kevin Williams
Critical
Feb 7, 2007
Improvement
Add support to send a disclaimer upon start of a conversation
Gaston Dombiak
Daniel Henninger
Major
Nov 6, 2007
Bug
Changing the agent timeout setting has no effect.
Gaston Dombiak
Scott Hirdes
Major
Nov 13, 2007
Bug
one on one chats created through group chat are not archived
Gaston Dombiak
Kevin Williams
Critical
Jul 17, 2007
Bug
When using Web Authentication, the user is unable to stay within the room.
Gaston Dombiak
Derek DeMoro
Major
Aug 16, 2007
Bug
Error in SQLServer update script 7
Gaston Dombiak
Nate Nate
Major
Aug 25, 2007
Bug
Check user presence when adding them to a queue.
Gaston Dombiak
Derek DeMoro
Major
Feb 9, 2007
Bug
Verify that email addresses work as nodes.
Gaston Dombiak
Derek DeMoro
Major
Feb 12, 2007
Bug
Query Builder Router Rule does not work
Gaston Dombiak
Kevin Williams
Major
Apr 21, 2007
Bug
Cannot upload new Spark Versions
Gaston Dombiak
Francisco Vives
Major
May 9, 2007
Bug
After a round robin in a particular queue, the request should fire off to the backup queue.
Gaston Dombiak
Derek DeMoro
Major
Aug 14, 2007
New Feature
Add per workgroup configuration to email event transcript.
Gaston Dombiak
Derek DeMoro
Major
Aug 28, 2007
Improvement
Bundle Webchat.war in enterprise build
MattM
MattM
Major
Feb 8, 2007
Improvement
Openfire Enterprise should have the ability to choose language/locale
Gaston Dombiak
Scott Hirdes
Major
Dec 11, 2007
Improvement
Several inner classes could be made static to improve performance.
Gaston Dombiak
Guus der Kinderen
Major
Sep 10, 2008
Bug
Clustering plugin has unintended fallthrough in switch/cases.
Gaston Dombiak
Guus der Kinderen
Major
Sep 10, 2008
New Feature
Limit number of connections one user can open.
Gaston Dombiak
chase caster
Major
Aug 2, 2008
Bug
Fastpath webchat offline opens popup even when set to redirect
Gaston Dombiak
Scott Hirdes
Minor
Dec 8, 2007
New Feature
display time for when search index was last built
Gaston Dombiak
Austen Rustrum
Minor
Apr 8, 2008
New Feature
Log Fastpath chat request rejections to the DB.
Gaston Dombiak
Austen Rustrum
Major
Apr 4, 2008
New Feature
add ability to tie chat transcript subject to fastpath question
Gaston Dombiak
Austen Rustrum
Major
Apr 2, 2008
Bug
Calling PresenceManager#getPresences(String string) from core thread causes clustering to fail.
Gaston Dombiak
Guus der Kinderen
Major
Jan 11, 2008
Improvement
Improve the handling of Stream Errors.
Gaston Dombiak
Armando Jagucki
Minor
Jan 9, 2008
Bug
Mispelling in fastpath : "inconvience"
Gaston Dombiak
Nate Nate
Major
Feb 13, 2008
Bug
Sparkweb index.jsp isn't published in enterprise.jar
Gaston Dombiak
chase caster
Major
Jan 19, 2008
Improvement
Make it easy to view Enterprise license in the admin console
Gaston Dombiak
Greg Greg
Major
Apr 17, 2007
Improvement
Flash browser window when agent send text if unselected
MattM
Nate Nate
Minor
Mar 1, 2007
Bug
No way to disable webchat fastpath email transcript functionality at end of chat session
Gaston Dombiak
Scott Hirdes
Major
Dec 10, 2007
Bug
Archive Keyword Search only works after rebooting
MattM
Kevin Williams
Critical
Dec 20, 2006
Bug
Users in Queues are not being removed when all agents log out.
MattM
Derek DeMoro
Major
Aug 7, 2007
Bug
Fastpath client sees "Monitor has left the room" message--this should be invisible
Gaston Dombiak
Kevin Williams
Major
Mar 12, 2007
Bug
Webclient should do auto-reconnect if the XMPPConnection is lost.
MattM
Derek DeMoro
Major
Aug 3, 2007
New Feature
Add beta and release candidate capability within Spark Manager
MattM
Derek DeMoro
Major
Feb 9, 2007
New Feature
Source release
MattM
MattM
Major
Jul 6, 2006
Bug
Source release should include webchat source
MattM
MattM
Major
Feb 8, 2007
Improvement
Spark Manager pages need better descriptions on usage
MattM
Derek DeMoro
Major
Jul 6, 2006
Bug
New version of Workgroup API is now backwards compatible with Fastpath server versions.
MattM
Derek DeMoro
Major
Feb 9, 2007
Bug
Cannot index archived conversations due to code trying to pull the same field from the resultset twice.
Gaston Dombiak
Kevin Williams
Major
May 2, 2007
New Feature
Add support for ad-hoc commands
Gaston Dombiak
Gaston Dombiak
Major
Apr 3, 2007
Bug
Specified key was too long; max key length is 1000 bytes error message when creating entConParticipant table
Gaston Dombiak
Kevin Williams
Critical
May 3, 2007
Improvement
Create Unit Tests For Stat Sampling and Stat Retrieving
Alex Wenckus
Alex Wenckus
Critical
Jun 23, 2006
Bug
In Fastpath, if you reject a message and then set your status to away, the client is routed forever instead of being prompted for email
MattM
Kevin Williams
Major
Aug 7, 2007
Improvement
Authenticated Fastpath Web account
MattM
Nate Nate
Minor
Apr 16, 2007
Bug
Update Enterprise plugin with the Openfire logo instead of the Wildfire logo
Gaston Dombiak
Greg Greg
Minor
Apr 13, 2007
Bug
CSS not correct for enterprise conversation transcript viewing.
MattM
Derek DeMoro
Major
Jul 31, 2007
New Feature
Add a new SASL mechanism for Fastpath so that anonymous logins are not required
MattM
MattM
Major
Dec 21, 2006
Bug
Following links in chat conversion ends chat
MattM
Nate Nate
Minor
Mar 1, 2007
Improvement
Would like to see the datatype of the transcript field in the fpSession table changed from LONG to CLOB for the Oracle database
Gaston Dombiak
Scott Hirdes
Minor
Dec 26, 2007
Bug
Fastpath agent that is also Group Chat Admin accepts fastpath request but client is booted
Gaston Dombiak
Scott Hirdes
Major
Nov 22, 2007
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