| | add more options for "Message Archiving" | | | | | Unresolved | Dec 4, 2006 | Nov 9, 2012 | | |
| | Wildfire Enterprise 3.2 and Fastpath Web Chat 3.2 should not be available as upgradable plugins if running WF 3.1.1 | | | | | Unresolved | Feb 7, 2007 | Apr 25, 2012 | | |
| | Add support to send a disclaimer upon start of a conversation | | | | | Unresolved | Nov 6, 2007 | Apr 21, 2011 | | |
| | Changing the agent timeout setting has no effect. | | | | | Unresolved | Nov 13, 2007 | Feb 4, 2009 | | |
| | one on one chats created through group chat are not archived | | | | | Unresolved | Jul 17, 2007 | Dec 16, 2008 | | |
| | When using Web Authentication, the user is unable to stay within the room. | | | | | Unresolved | Aug 16, 2007 | Nov 25, 2008 | | |
| | Error in SQLServer update script 7 | | | | | Unresolved | Aug 25, 2007 | Nov 25, 2008 | | |
| | Check user presence when adding them to a queue. | | | | | Unresolved | Feb 9, 2007 | Nov 25, 2008 | | |
| | Verify that email addresses work as nodes. | | | | | Unresolved | Feb 12, 2007 | Nov 25, 2008 | | |
| | Query Builder Router Rule does not work | | | | | Unresolved | Apr 21, 2007 | Nov 25, 2008 | | |
| | Cannot upload new Spark Versions | | | | | Unresolved | May 9, 2007 | Nov 25, 2008 | | |
| | After a round robin in a particular queue, the request should fire off to the backup queue. | | | | | Unresolved | Aug 14, 2007 | Nov 25, 2008 | | |
| | Add per workgroup configuration to email event transcript. | | | | | Unresolved | Aug 28, 2007 | Nov 25, 2008 | | |
| | Bundle Webchat.war in enterprise build | | | | | Unresolved | Feb 8, 2007 | Sep 17, 2008 | | |
| | Openfire Enterprise should have the ability to choose language/locale | | | | | Unresolved | Dec 11, 2007 | Sep 17, 2008 | | |
| | Several inner classes could be made static to improve performance. | | | | | Unresolved | Sep 10, 2008 | Sep 10, 2008 | | |
| | Clustering plugin has unintended fallthrough in switch/cases. | | | | | Unresolved | Sep 10, 2008 | Sep 10, 2008 | | |
| | Limit number of connections one user can open. | | | | | Unresolved | Aug 2, 2008 | Aug 5, 2008 | | |
| | Fastpath webchat offline opens popup even when set to redirect | | | | | Unresolved | Dec 8, 2007 | Jul 30, 2008 | | |
| | display time for when search index was last built | | | | | Unresolved | Apr 8, 2008 | Apr 8, 2008 | | |
| | Log Fastpath chat request rejections to the DB. | | | | | Unresolved | Apr 4, 2008 | Apr 4, 2008 | | |
| | add ability to tie chat transcript subject to fastpath question | | | | | Unresolved | Apr 2, 2008 | Apr 2, 2008 | | |
| | Calling PresenceManager#getPresences(String string) from core thread causes clustering to fail. | | | | | Unresolved | Jan 11, 2008 | Mar 3, 2008 | | |
| | Improve the handling of Stream Errors. | | | | | Unresolved | Jan 9, 2008 | Feb 15, 2008 | | |
| | Mispelling in fastpath : "inconvience" | | | | | Unresolved | Feb 13, 2008 | Feb 13, 2008 | | |
| | Sparkweb index.jsp isn't published in enterprise.jar | | | | | Unresolved | Jan 19, 2008 | Jan 23, 2008 | | |
| | Make it easy to view Enterprise license in the admin console | | | | | Unresolved | Apr 17, 2007 | Jan 9, 2008 | | |
| | Flash browser window when agent send text if unselected | | | | | Unresolved | Mar 1, 2007 | Jan 9, 2008 | | |
| | No way to disable webchat fastpath email transcript functionality at end of chat session | | | | | Unresolved | Dec 10, 2007 | Jan 9, 2008 | | |
| | Archive Keyword Search only works after rebooting | | | | | Unresolved | Dec 20, 2006 | Jan 9, 2008 | | |
| | Users in Queues are not being removed when all agents log out. | | | | | Unresolved | Aug 7, 2007 | Jan 9, 2008 | | |
| | Fastpath client sees "Monitor has left the room" message--this should be invisible | | | | | Unresolved | Mar 12, 2007 | Jan 9, 2008 | | |
| | Webclient should do auto-reconnect if the XMPPConnection is lost. | | | | | Unresolved | Aug 3, 2007 | Jan 9, 2008 | | |
| | Add beta and release candidate capability within Spark Manager | | | | | Unresolved | Feb 9, 2007 | Jan 9, 2008 | | |
| | Source release | | | | | Unresolved | Jul 6, 2006 | Jan 9, 2008 | | |
| | Source release should include webchat source | | | | | Unresolved | Feb 8, 2007 | Jan 9, 2008 | | |
| | Spark Manager pages need better descriptions on usage | | | | | Unresolved | Jul 6, 2006 | Jan 9, 2008 | | |
| | New version of Workgroup API is now backwards compatible with Fastpath server versions. | | | | | Unresolved | Feb 9, 2007 | Jan 9, 2008 | | |
| | Cannot index archived conversations due to code trying to pull the same field from the resultset twice. | | | | | Unresolved | May 2, 2007 | Jan 9, 2008 | | |
| | Add support for ad-hoc commands | | | | | Unresolved | Apr 3, 2007 | Jan 9, 2008 | | |
| | Specified key was too long; max key length is 1000 bytes error message when creating entConParticipant table | | | | | Unresolved | May 3, 2007 | Jan 9, 2008 | | |
| | Create Unit Tests For Stat Sampling and Stat Retrieving | | | | | Unresolved | Jun 23, 2006 | Jan 9, 2008 | | |
| | In Fastpath, if you reject a message and then set your status to away, the client is routed forever instead of being prompted for email | | | | | Unresolved | Aug 7, 2007 | Jan 9, 2008 | | |
| | Authenticated Fastpath Web account | | | | | Unresolved | Apr 16, 2007 | Jan 9, 2008 | | |
| | Update Enterprise plugin with the Openfire logo instead of the Wildfire logo | | | | | Unresolved | Apr 13, 2007 | Jan 9, 2008 | | |
| | CSS not correct for enterprise conversation transcript viewing. | | | | | Unresolved | Jul 31, 2007 | Jan 9, 2008 | | |
| | Add a new SASL mechanism for Fastpath so that anonymous logins are not required | | | | | Unresolved | Dec 21, 2006 | Jan 9, 2008 | | |
| | Following links in chat conversion ends chat | | | | | Unresolved | Mar 1, 2007 | Jan 9, 2008 | | |
| | Would like to see the datatype of the transcript field in the fpSession table changed from LONG to CLOB for the Oracle database | | | | | Unresolved | Dec 26, 2007 | Dec 26, 2007 | | |
| | Fastpath agent that is also Group Chat Admin accepts fastpath request but client is booted | | | | | Unresolved | Nov 22, 2007 | Nov 22, 2007 | | |
