Fixed
Details
Assignee
Dave CridlandDave CridlandReporter
wrootwrootComponents
Fix versions
Affects versions
Priority
Minor
Details
Details
Assignee
Dave Cridland
Dave CridlandReporter
wroot
wrootComponents
Fix versions
Affects versions
Priority
Created February 7, 2017 at 12:49 PM
Updated November 15, 2023 at 4:22 PM
Resolved January 18, 2019 at 6:50 PM
Many users have problems with accessing their Openfire when they forget/lose their admin password. There are various workarounds for that (rerunning the setup, editing database), but this is rather complicated and doesn't work all the time. There should be an easier trigger for that. As we use 'admin' as a default password for new installations, resetting should also use 'admin' for a password. It should be taken into consideration that in some cases this is not really possible (when AD integration is in use and admin account is actually a user in AD, so its password can't be reset from within Openfire).